Delivery & Returns

screen-shot-2017-06-06-at-23.34.09.pngWe know trust is important to our customers so we work hard to provide a great online shopping experience. Over 90% of orders are sent out the same day, 1st Class, and our no-quibble guarantee means you can buy with confidence. If you need advice or there is a problem just phone or email us and we will sort it without a fuss. Thanks for choosing The Solar Light Company!

 

UK SHIPPING

Orders over £60 are FREE

Delivery for orders under £60 is just £4*

We use the Royal Mail 1st Class Signed For service for most small parcels and a courier service for parcels over 2kg. However we do reserve the right to change this according to circumstance.

* some of our glow products also include free delivery as standard

EUROPEAN COUNTRIES

We now offer flat rate shipping to the following countries - more to follow!

Ireland, France, Germany & Belgium - £12

Italy, Spain & Denmark - £15

Sweden - £18

BULK ORDERS & CHARITIES

If you wish make a bulk purchase or are buying on behalf of a charity organisation please contact us to discuss our best prices and favourable delivery options!

RETURNS

If you have a faulty item or any questions about your return please email or call us.

To return a non-faulty item please follow these 3 simple steps:

1 Pack it securely and undamaged in the original packing

2 Print and fill in a returns form

3 Post the item to:

The Solar Light Company
Holzern Lodge
Friary
Freshford
Bath BA2 7UE

 

Please obtain proof of postage or return items using a trackable service - you are responsible for your return until it is received by us. Thanks!